I love Village Honda. The service on all levels is very professional and friendly. I always have confidence in the knowledge and recommendations of the sales and service teams. Any concerns are always addressed quickly and effectively. The premises is also very impressive - bright, friendly and clean. A very welcoming environment, so it is a pleasure to spend time there whether car-shopping or a service appointment. The product is obviously great too - with regular care and attention from Village Honda my Civics, past and present, have provided me with many years of reliable and enjoyable driving experience.
Thanks so much to Omar, Vince and Jason for making my purchase of a new HRV seamless. They answered all my questions and never once did I feel pressured. I would whole heartedly recommend Village Honda to anyone looking to buy a new vehicle! I look forward to seeing them for all my service visits!
Mike (Mau) Han was really instrumental and helpful during the process of buying my new vehicle. I kept in touch always and it was because of him I finally made up my mind to purchase the vehicle. He took lots of time to explain all the features and the advantages of having Honda against competitive brand. He was very friendly to my family and wife and was always available and willing to explain things to us. I will always recommend people to come and buy vehicles through him. He always have the customer at heart, always polite and friendly.
I had my wife's Honda FIT in yesterday for air conditioning assessment (no cold air) and subsequently had the brakes done as well. I would like to commend Sheena Young for her friendliness, diligence and professionalism.
She was knowledgeable, proactive, extremely responsive, and a pleasure to work with. She made the experience easy and adjusted things to work with my schedule. This was my first experience with Village Honda and I will certainly continue to bring the FIT back for any service and repairs and will recommend you to others.
Absolutely will recommend Village Honda to all our Friends and Family, especially will ask them to see Lee Gogel. Your Team in our experience this time was engaged in providing Friendly, Professional Service and made it a Fantastic Place to purchase a Honda Product. My wife, Amelia and I are very happy with this purchase of our first Honda Fit and will definitely not be our last Honda Product.
Lee was terrific. Knowledgeable, personable and has a great sense of humour. He answered all of our questions and was quick to respond to our emails. We appreciated his honest, straight forward approach and he made our vehicle purchase a pleasant experience.
Superb from start to finish. It's been around 20 years from Crowfoot Honda then to the new Village Honda location that I have purchased or leased vehicles. Regardless of who you have contact with, everyone is so well trained that your experience will be gratifying. Honda is a super product to buy and the Service Department is friendly and efficient. When the opportunity arises I always recommend this dealership for Honda Vehicles. I feel part of the Honda family and I drop in from time to time to speak with my super sales guy Mau Han. Keep up the good work, you are the number "1" Dealership.
The car being ready so quickly. The fact that I was able to get for service quickly. The shuttle was very quick. John the shuttle driver was not the person who dropped me off, and I happened to have his number from the last service I had. When the service department called me, I did not have the phone number for the shuttle that dropped me off. I called the number for John and even though he did not drop me off, he was very cheerful and said " yes, I can make that work" and came to my door in 10 minutes. John was great to talk to. It seems that most places you take a car for service they "find" some really expensive thing that needs to be fixed. I appreciate getting service and not getting any bad news with the service. Also I was unable to afford the b service the last Oil change. I explained this to the service person and they allowed me to defer it to the next time I was in, and they did not give me a huge hassle and put a big guilt trip on me. Greatly APPRECIATED!
Service Dept was helpful and got my odyssey maintained properly. Did not know they had a body shop as well. Was introduced to the Body shop appraiser who answered all my questions and made sure i was comfortable with everything. My insurance recommend me to other places but decided to have the repairs done with there shop. Great job guys!
Mike Han was the most fantastic and reliable,honest salesperson that I have ever dealt with! I will be purchasing my next vehicle from him and recommending him to all my friends. He is not pushy, honest, and very knowledgeable!
I am writing my satisfaction after working with Heather Cadman on repairing my Honda Civic Hybrid for battery IMA and engine sings. I dropped off my car on Nov 21, 2016 without appointment. The car was fixed but those signs came back two days later. I contacted Heather and she had my car in to have another look. She recommended that the ima battery was in need of replacement. This repair was no longer covered under warrenty but she submitted a good will claim for the repair. She followed up on the case very well even we went on vacation during this time and finally got our car repaired once we returned back from vacation. Heather is very friendly, service oriented and the results show that she puts a lot of effort to make customer satisfied with service provided by Village Honda. I would strongly recommend Heather for future repairs and wish her success in her career.
Recently we purchased a Honda Pilot 2016, Gerald Tsang was our advisor. He is highly trained and knowledgeable people. This was exactly what we was looking for our families.
Was nice dealing with Mike Han, was very knowledgeable and helpful and explaining the 2016 Honda options and I would highly recommend him to anyone.
Good customer service. i have dealt with multiple Honda in Calgary and Village Honda has been the best so far. i've been impressed with all the staff i've been dealing with specially Mike Han. He is very friendly and always helpful with anything. Thank you for everything Mike - I would highly recommend him to anyone.
We purchased our '08 Honda Pilot new from Village Honda, and have had all of our service needs attended to by their service department. Murray Haskayne is always pleasant and knowledgeable, and his advice has been solid over the years. We appreciate the personal care and attention, and highly recommend this service center.
Marvin Uy was very accommodating.
Paul was very easy to work with. He prioritized my needs and helped provide an extremely fair price . I didn’t feel any pressure at all consulting with him, and he always made sure to provide clarity on any confusion. He pointed out different options from a finance perspective, and advised on which route I should take given my financial circumstances. He didn’t seem like a salesman, he was more like a salesfriend. I highly recommend telling everyone my wonderful experience. Thank you Paul
Gary was great!!! So friendly and accommodating. A great team!!!
Ali was excellent to deal with, asked enough questions to confirm what I was looking for without being pushy with things I didn't want. My CRV was exactly what I had ordered and was absolutely spotless.